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Regulatory Services - Alert Level 3

From 11:59pm on Monday 27 April New Zealand will move from Alert Level 4 to Alert Level 3. At Alert Level 3, work should be done remotely where possible. Businesses are encouraged to use technology to carry out their work at this level. Where working remotely is not possible, on-site work is permitted, with appropriate health and safety measures and physical distancing measures in place for both workers and (where relevant) building occupants.  Each construction site operating at alert level 3 or 2 needs to have a Covid-19 Controls plan in place.


Building and Planning Services

Building and Planning services are still operating as best as possible. Applications can be lodged online and are still being accepted and processed. Applicants can view the status of the consents online within the Simpli portal and apply for a resource consent in the new Consents Online portal. Resource consents are still being processed.

Building inspections will restart from Tuesday 28 April for sites which have Covid-19 plans in place. Our inspectors will ensure that they follow the protocols on site entry, physical distancing during the inspection and when exiting the site. Where it is obvious that a Covid-19 plan is not in place the inspector will not be permitted to enter the site and carry out the inspection. We recognise that time is required to prepare your site to meet the protocol requirements, therefore please contact council on 06 323 0000 when you are ready to book an inspection.

Swimming pool inspections can be carried out without owner attendance, and a Building Warrant of Fitness (BWoF) audit can be carried out where the building owner/manager can ensure physical distancing is maintained. Information from MBIE on BWoF's and Covid-19 restrictions can be found here.

Site visits for planning applications are able to be carried out without the owner being in attendance.  

CHASNZ (Construction Health and Safety NZ), in conjunction with the joint government/industry Construction Sector Accord, have developed and published detailed construction health and safety standards and protocols for the residential, civil and vertical sectors.

COVID19_Health_and_Safety_Protocols_for_NZ_Residential_Construction_Sites.pdf (656KB pdf)

New Zealand COVID19 Construction Protocols (605KB pdf)

More information can be found on the MBIE website.

Please note, there will be no face to face meetings and due to all staff working from home. Please use the following email addresses for any enquiries and we will respond as quickly as we can. or



The compliance team are able to respond to incidents involving public safety and the MDC Bylaws are still in force at all alert levels. If anyone has any concerns in this space please contact the team on

Bylaw and resource consent monitoring investigations can be carried out where there is no contact with the public. This means there can be no door to door enquiries.

Food registration and processing of changes to food control plans is continuing and remote checks of food businesses will take place for food businesses that are operating and have scheduled verifications due during this time. More information on how food businesses can operate under Alert Level 3 can be found here

Alcohol licence applications and renewals processing is continuing. However, timeframes are extended in accordance with the Immediate Modification Order 2020 for the Sale and Supply of Alcohol Act.

Noise control is also continuing to operate under physical distancing guidelines.


Animal Control

Animal control are attending incidents where physical distancing can be managed appropriately.